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Refund Policy

Effective September 23, 2026

Free plan

The free plan never charges you, so there's nothing to refund on it.

Pro subscription

Pro subscriptions are billed on a recurring basis and are non-refundable. You can cancel anytime from your account's billing portal — cancelling stops future billing, and you keep Pro access through the end of the period you've already paid for. We don't issue partial or prorated refunds for unused time in a billing period.

Exceptions

If you were charged in error — a duplicate charge, or a charge after you'd already cancelled — email us at hello@fictus.app and we'll fix it.

How to cancel

Go to your account page and open "Manage subscription" to cancel through Polar's billing portal.

Questions

Reach us at hello@fictus.app for anything billing related.